Friday, January 9, 2009

Success!

I just did my first real time Skype/GoToAssist Session with one of my clients in Toronto. It was an overwhelmingly positive experience. The new software functions beautifully and is very convenient for both me and the client!

I had to set up his 2 computers to communicate and authenticate for shared network drives. I was talking to him on the phone the whole time. The whole thing was actually easier than being in Toronto at his office setting it up because it would have meant a lot of jumping between computers, whereas, doing it from here, I was able to jump from one computer to the other with a simple mouse click. The whole thing took 40 minutes. 40 x $1.50 = $60!!!

Then, the best part, is that he paid me on PayPal right away. Afterwards I got up from my desk and walked around the apartment, amazed that I had just so easily fixed a computer in Canada while being in Serbia. This is certainly the start of something brilliant.

I am proud of the standard of excellence in service that I gave, it is consistent to what I give when I'm in Toronto.

Now, all I need to do is find out how I can attract clients online and then I can work my way around the world. What an amazing time to be alive, when this becomes possible!

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